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30-Day Return Policy
  • Eligible return items must be unused and in the same condition and original packaging it was received in. 
  • Standard returns are subject to a 15% restocking fee
  • Any partially used items will not be accepted for a refund
  • Returns must be made within 30 days of delivery with a receipt or proof of purchase. In some cases, partial refunds may be granted for returned items not in its original condition or with missing parts. 
  • Opened or used ink ribbons and imprinters are non-returnable.
  • Shipping costs are non-refundable except in the case of incorrect, defective or damaged items.
  • Refused shipments will be treated as a return with a 15% restocking fee. Customer is responsible for any shipping costs incurred by refusing shipment. 
  • Clearance Items are NON-returnable, No exceptions
  • Refused shipments will be treated as a return with a 15% restocking fee. Customer is responsible for any shipping costs incurred by refusing shipment.
Return Shipping Address: Gorilla Paper, 1125 Lunt Ave, Elk Grove Village IL 60007, United States

Once we receive and inspect a returned item, the customer will be notified by email. If approved, a refund will be processed, and credit will automatically be applied to the customer’s credit card or original method of payment. Some credit card companies may take longer for refunds to get officially posted. If a due refund is not yet showing up on your account, contact your credit card company or bank. If your credit card company or bank has no sign of a refund, please email us at [email protected]

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