2/19/2021
All standard orders submitted before 1pm CST will be shipped out the same business day. Please allow up to one business day of processing for orders after the 1pm cut-off time. Shipping costs are calculated based on weight and destination. Weekend orders are shipped out on the next business day and should arrive in 1-10 business. Gorilla Supply reserves the right to accept or decline any order for any reason regardless of customer’s receipt of an electronic or other form of order information.
Our primary default carrier is FedEx. Their shipping schedule is available here.
- FedEx shipments arrive on average within 2 days (1-4 days)
- Smartpost deliveries arrive on average within 4 days (2-7 days)
Gorilla Supply does not ship outside the U.S. and U.S. Territories.
All shipments are blind without the invoice included.
Shipping is not refundable.
Pick up Order - IL warehouse
At checkout, customers will have the option to pick up orders that meet the required minimum order purchase of $300. Please allow us up to 5 business hours to prepare your order. You will receive a confirmation email once your order is ready. Orders not picked up within 3 business days will be canceled and charged a standard 15% restocking fee.
Customers can park a truck to our loading dock to load their order or customer must be physically able(or bring their own help) to load their order into their vehicle by hand.
Check out our FAQs page for more information!